Holidays are coming!
With Christmas just around the corner, we’re getting prepared for a well-deserved break.
Our offices will be closing between close of business on Friday, 18th of December and 9am on Monday, 4th of January. This means there will be no phone support available during this time.
Rest assured, we’ve organised adjusted contact methods to ensure help is still at hand over the festive period; our customer support team will be available to you via email (firstname.lastname@example.org) or our OnTrac support desk.
Due to these changes, response times may temporarily be longer than normal – please bear with us and we’ll get back to you as soon as we can.
From everyone at OnTrac, we would like to wish you a Merry Christmas, and all the happiness and health for the New Year!